Advanced Technology

Capital Credit & Consulting utilizes collection specific software that was designed to meet the needs of all clients regardless of size. This comprehensive and dynamic package and related hardware is continually upgraded to meet the ever changing needs of our clients and the collection industry.

Our state-of-the-art technology enhances our client services and internal operations by providing numerous features including, but not limited to the following:

  • Predictive Dialler
  • Account Matching
  • Payment Plans Letter Service
  • Data Import and Export
  • Remote Client Access
  • Credit Bureau Reporting
  • Auto Dialler
  • Proficiency Tracking
  • Status Reports
  • Client Acknowledgements
  • Payment Reports
  • Auditing Scheduling
  • Workstations with Internet access
  • Ability to digitally record calls
  • Batch Processing
  • Instant Messaging

In addition to the aforementioned, we have hundreds of dunning letters and client reports that address every situation imaginable. All letters and reports can be modified to suit any purpose. Our ability to customize reports allows us to meet any reporting requirements requested by our clients. This includes defined monthly, quarterly, and annual performance reports defined to the most specific detail.

Our collection system also includes a storage and back-up system that allows us to backup our database twice a day and store data at a remote site. Proper storage ensures we are always fully prepared in case of on site system failure or malfunction.